Stop Losing Customers You Already Paid to Acquire
Your customers are already telling you where the problems are.
Abandoned carts. Low repeat purchases. Weak email engagement. Customers who buy once and never return.
I help ecommerce businesses identify where customers are dropping out of the buying process and implement strategies that improve retention, increase customer lifetime value, and recover lost revenue.
Explore the services below and schedule a discovery call to get started.
Audit & Strategy Services
Email Revenue Checkup $200
A focused review of your email marketing performance designed to identify missed opportunities for revenue, engagement, and customer retention. Ideal for businesses that know email should be performing better but aren't sure where to start.
Welcome Flow Audit $400
Your welcome sequence is often a customer's first impression of your brand. This audit evaluates your onboarding experience and identifies opportunities to improve subscriber-to-customer conversion.
Audience Segmentation Audit $500
Stop sending the same message to everyone. This audit reviews your current audience segmentation and identifies opportunities to deliver more relevant, personalized customer experiences.
Customer Retention Audit $600
Discover why customers aren't returning and where revenue may be leaking from your customer journey. This audit evaluates your post-purchase experience, repeat purchase opportunities, and customer lifecycle strategy.
Revenue Leak Audit $800+
A comprehensive review of your customer journey, from first signup to repeat purchase. Uncover hidden revenue leaks, customer drop-off points, and opportunities to increase customer lifetime value.
Implementation Services
Welcome Sequence Development $750+
Turn new subscribers into loyal customers with a strategically designed welcome series. Includes sequence planning, customer journey mapping, and professionally written emails tailored to your brand.
Abandoned Cart Recovery Sequence $1,000+
Recover lost sales and re-engage high-intent shoppers with an abandoned cart sequence designed to build trust, address objections, and encourage customers to complete their purchase.
Post-Purchase Retention Sequence $750+
The customer journey doesn't end at checkout. Strengthen customer relationships, encourage repeat purchases, and improve retention with a post-purchase email sequence designed to keep customers engaged long after their first order.
Our Story
Over the past 15 years, I've helped businesses improve customer journeys, strengthen email marketing programs, and identify the gaps that prevent customers from moving from subscriber to buyer, and from buyer to loyal customer.
Today, I help ecommerce businesses uncover revenue leaks through customer retention, lifecycle marketing, and email strategy. Whether customers are abandoning carts, disengaging from emails, or failing to make a second purchase, I work to identify what's causing the drop-off and develop practical solutions that drive growth.
Because in many cases, the fastest way to increase revenue isn't finding more customers, it's keeping more of the ones you already have.
Founder